We make the return and warranty process as easy as possible. Simply fill out the below form with all the necessary information. It is that easy!

If you returning a core to receive your temporary deposit back, click here for more information.

If you are a Chris Chogan Auto Spares Professional please log in to your account prior to filling out the below form. If you are an automotive professional and want the benefits of being a Chris Chogan Auto Spares click here for more information.

Return PolicyChris Chogan Auto Spares accepts authorized returns within 60 calendar days of the date the product was purchased. All authorized returns must be unused and in their original condition, including all items and components that were included in the original package.

If you have already installed your part and you would like to exchange it under warranty, please submit the form above, then a representative will process your claim, and contact you within 24-48 business hours. For more information about warranty claims, please refer to our warranty page.

Unlike most companies, we do NOT charge a restocking fee*.

For standard returns, please allow up to 8 business days for a refund to be completely processed after your return is delivered back to our warehouse.

• Up to 3 business days to check the return in.
• Up to 3 business days to process the refund.
• Up to 2 business days for your payment provider (credit card company, PayPal, etc.) to complete the refund.

We are not responsible for missing, damaged, or incorrect parts after 60 days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all such claims must be processed through the shipping company.

*Any customer outside of the lower 48 states pays return shipping, taxes, and duties to return any item they no longer need, defects, ordered incorrectly, and core returns (including Alaska, Hawaii, Guam, and Puerto Rico).